sex hikayeleri interior desing escort fethiye escort denizli porno hikaye kredi kartı borç sorgulama sitesi yayında ziraatbank borç sorgulama
FIJI NEWS
July 21, 2012 12:00:00 AM
  Follow @ Twitter

Fiji's Public Service Commission (PSC) is working closely with government departments and ministries on their service charter to improve their delivery services.

The introduction of the Service Charters in 2011 for all ministries and departments was identified as a strategy towards improving the quality of service in the public sector.

PSC permanent secretary Parmesh Chand in a statement said the Service Charter is a social contract between an agency and its customers that seeks to provide timely, responsive and quality service to those seeking advice and assistance.
 
“We commend those Ministries and Departments that have shown a written commitment towards providing quality services to their customers,” he said.

However, he said they are also liaising closely with those who have yet to formulate their Service Charters.

“The benefits are mutually rewarding to both the customer and the organisation as the more feedback received the greater the opportunity to improve on service delivery processes.”
 
“Previously, the voice of the customer/client was often ignored but as we move towards adopting methods of best practices there is a need to take heed of the views of those seeking advice and assistance and provide them with the appropriate timely response that will reflect a positive image of the organisation.”

He said the opportunity to continually improve on service delivery is a way forward in the civil service and an integral part of the reforms.

The Public Service Commission has urged ministries and departments to have their Charter posters displayed prominently in customer service areas so that visitors are able to compare the actual service provided against the agency’s commitment.
 
 By Ropate Valemei
 

Bad Blood


PREVIOUS STORY
First gas-fired crematorium opens
NEXT STORY
Use Fiji as a base to grow, PM tells investors

Post a Comment
Bookmark and Share

 


Posted Comments
No comments, but you can post the first comment!
   





Do you support the proposed open taxi base system for taxis in Fiji?
 Yes
 No


Poll Results: Current | Previous

Do you support the proposed open taxi base system for taxis in Fiji?
Yes
 79%
No
 21%



More Polls
Press Esc to close this window
BUSINESS
SMEs to receive grants from this weekThe Fijian Government will begin rolling out its national program of providing grants to small and micro businesses to grow and graduate into bigger businesses from this week.
SPORTS
Fiji women outclassed in openerThe Fiji women’s football team started its Pacific Games campaign with a 5-1 loss against host Papua New Guinea in Port Moresby today.
WORLD
Pope prays for peace in Syria, KoreaPope Francis prayed for a "political solution" in Syria and for "reconciliation" on the Korean peninsula in his first Easter Sunday message in front of a crowd in St Peter's Square.
TECHNOLOGY
Online registration for foreign investorsFiji will soon launch online registration and approvals system for foreign investors.
FIJI NEWS
O’Connor sworn in as Govt MPFijiFirst candidate Alexandra David O’Connor was today sworn in as a Government of Fiji’s Parliament.
NEWS SPORTS INFOTAINMENT MOBILE HOT TOPICS FOLLOW US ON