Fiji's Land Transport of Authority will redress the codes of practices for PSV drivers and operators after noticing that drivers of the public service vehicles were not complying with their code of conduct.
LTA’s chief executive Naisa Tuinaceva said they received complaints from customers of the way drivers behaved and some regarding the way they dressed for the day’s work.
“It is very disturbing to say that despite all the training that we have devised are not received well by these drivers,” he said.
The code of practice for PSV drivers entails these drivers to be more responsible and also to provide good customer service.
“I have placed emphasis with our regional operation teams to redress this issue and will not tolerate any laxity on this issue. Passengers are valuable customers to these operators and they bring in sustainable business which should not be compromised,” Tuinaceva added.
Apart from the inappropriate behaviour and attitude of the drivers, the vehicle cleanliness is also a concern factor that LTA is embarking on for improvement."
LTA is urging all members of the public to submit complains of such cases so that the Authority takes the necessary action as stipulated by the law.
“LTA will use the strength of the law and take necessary action on those who don’t comply that also includes continues offenders who disregard the law,” Tuinaceva added.
By Indrani Krishna