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Council plea for reduction in airfares

 

Jun 26, 2014 04:00:04 PM

Council plea for reduction in airfares Fiji's Consumer Council has called on the Fiji Airways to consider reducing its domestic flight fares following numerous complaints from customers.

Council chief executive Premila Kumar said almost everyday, complaints would come through from customers particularly in the northern division.

Currently consumers end up paying as much as $286.55 for a one-way trip from Nausori to Labasa. Return fare can be as high as $573.

“This is simply expensive especially when some international fares are cheaper than this,” Kumar said.

Another concern raised with the council is the need for more transparency on the airline’s cheap fare deal/promotions available for domestic flights.

“Presently, when consumers call the airline office to make bookings, they are often advised that all cheap fare seats are sold out yet advertisements keep appearing in the papers," Kumar said.

She said the practice leaves consumers without a choice but to pay more to secure a seat particularly in cases of unplanned travel for bereavement, sickness or meetings.

“We are hopeful that Pichler will act in good faith and address this pressing consumer issue of high domestic air fares."

By Vuniwaqa Bola-Bari

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