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Vodafone wins top international award


May 26, 2015 02:00:19 PM

Vodafone wins top international award Vodafone Fiji has been recognised with another international award, this time at the Global Telecoms Business Innovation Awards and Innovation Summit in Piccadilly, London.

The company which is now 100% percent locally owned was recognized in "Business Service Innovation" category.

The award was for most innovative mobile telephony service offered by Vodafone Fiji -"Hosted PBX and Unified Calling Solution on GENCom App".

GENCom app is the first of its kind solution in the world implemented by Vodafone Fiji with partner GENBAND which offers a full suite of market-ready unified communication clients and services through Vodafone’s fully secured and robust network. 

Vodafone's Chief Technology Officer, Andrew Kumar who accepted the Award on behalf of the company said it was yet another milestone achievement for Vodafone Fiji to be recognized for innovation at the global level.”

“Innovation and continuous improvements have been nurtured and developed into a culture into a Vodafone way of doing things. On behalf of the company, I would like to acknowledge and thank the dedicated brains behind our great achievements for the transformation of Vodafone Fiji into a world class organization,” he said.

“The GENBAND solution is integrated with Vodafone’s mobile network – making it possible for business customers to have a single number service available from multiple devices from any internet connection across the globe.”

“In today’s highly mobile environment where everyone is constantly on the go, this innovative solution allows business customers to travel the globe whilst still having access to their clients and vice versa.”

“With business customers clamoring for unified communications capabilities, the choice was clear. GENCom takes us to market now with a rich set of services that are immediately compelling vs traditional PBX solutions. As the leading mobile provider, our customers expect a solution that helps them work from anywhere; the solution focuses on mobility and ubiquitous connection which is a logical extension of our services.”

GENBAND’s Nuvia Cloud Unified Communications (UC) enables businesses of any size to replace their outmoded, ineffective PBX hardware with cloud-based unified communications solutions backed by carrier-grade technology.

Whilst supporting the traditional business telephony phones and features, Windows/Mac and mobile clients, GENCom with its comprehensive feature set is designed to make it easy for multisite organizations to stay connected with UC services such as Presence, Instant Messaging and Collaboration tools. Users can work from anywhere via fixed or mobile broadband connection.

The implemented solution provides a virtual hosted PABX solution to  on-the-go corporate clients  with a software app on clients’ smart phones that does not require a desk phone.  Important business calls can be diverted to clients mobile even if they are out office whether locally or abroad and still able to receive the calls.

Most importantly, the client need not use voice network at all as the GENCom solution operates on normal data or Internet connection on the mobile.  The solution actually enhances and allows the efficiency and transition of customer interaction whilst being out of office or traveling overseas to receive their customers calls seamlessly.  Simply stay online to be on line.

Teleco executives from around the globe attended the prestigious awards ceremony at the Sheraton Park Lane hotel in London.

By Reginald Chandar



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