Fiji’s National Airline, Fiji Airways has introduced new self check-in kiosks at its counter in International Departures at Melbourne’s Tullamarine Airport.

Whilst a personalised approach to guest service remains a key element of the airline famous for its Fijian friendliness, the airline says the introduction of the kiosks will offer greater customer convenience and less queuing at the busy terminal and the introduction of these new kiosks marks another step towards product enhancement since the launch of the airline to Fiji Airways from Air Pacific in 2013.

Apart from the complete rebranding, the airline has since acquired four brand new A330 aircraft to grow its fleet, enhanced its onboard product including the inflight entertainment system and dining options, enabled online check-in, and launched several significant international routes including Wellington, Singapore, Vava’u and San Francisco..

To celebrate the very first passengers using the new kiosks at Melbourne Airport last Thursday night, a nice surprise of high end duty free products from its on-board selection were gifted. 

Fiji Airways will next install the kiosks in Auckland, followed by further trials across the network, including Nadi.

By Reginald Chandar